Hi bdbl,

I would suggest that what she meant was that the hands go through the ball from takeaway to finish. If you can picture the putter as being a pendulum and your hands being attached at the top. To get this feeling rock your shoulders and arms together in one movement. you should not even feel your hands working. If you get this right I am sure you will understand what she meant. Hope I have explained wel enough to you

Cheers,
Robert